Replies are the easy part. Knowing your street is the hard part.
Every review answered in your voice, in its own language — the part free tools already do. Then the two they don't: a monthly report on the shops within a kilometre of you, and a straight verdict on reviews you think broke Google's rules.
FOUNDING 100 · first month free, then $9/mo · no card to join the list
Interactive demo with sample data. The screens and controls are the real build; Google connection and posting are not wired up yet.
They hear from you againGoogle notifies the reviewer when you reply.
The next customer reads itYour reply sits under the review, in public.
Silence is also an answerLeave a complaint alone and it stays the last word.
Every month, a report on the shops around you.
Up to ten businesses of your trade within a kilometre. We read their recent public reviews and turn them into what they get praised for, where they bleed, and where that leaves you.
Praised forThe beard trim, and Tobias by name — said in 11 of the 15 recent reviews we read.
Bleeding onThe Saturday walk-in wait — said in 9 of the 15 recent complaints we read, and the owner has answered none of them.
Praised forGetting a slot the same day — said in 7 of the 15 recent reviews we read.
Bleeding onThe cut costing more than the phone quote — said in 6 of the 15 recent complaints we read.
Praised forThe 8pm close — said in 12 of the 15 recent reviews we read.
Bleeding on“Depends who you get” — said in 8 of the 15 recent complaints we read.
Two of the three are bleeding on something you already fixed. Nobody within a kilometre has answered a single wait complaint. Your own reviews name the beard trim four times and your profile doesn't mention it either — the same gap Fade Society has, on the thing they're winning with.
Example report with made-up shops, shown to explain the format. Your report is built from your own street.
Think a review broke Google's rules? We check it with you.
Paste the review. We read it against Google's own published policy and tell you which way it goes — including when the answer is no.
You flag one
“Terrible. Overpriced and the owner is rude. Go to Fade Society instead, they gave me a discount for posting this.”
Against the actual policy
Two honest answers
We never promise removal. Google decides, not us, and most reports are refused. What you get is a straight read on whether you have a case — and a draft reply for the far more common answer, which is that you don't.
Five stars is not the same as safe to answer.
Every tool that auto-replies decides by star rating. That is not enough — and this is the review that shows why. Both of these are five stars.
Booked last minute and they still squeezed me in. Marco took his time and the fade is the best I've had in this city. Already rebooked.
“Thanks Dana — Marco will be glad to hear it. See you at the next one.”
Lovely staff and a great cut. Only thing — I told them about my allergy and the aftershave they used sent me to the emergency room that evening.
Mentions illness, injury or an allergic reaction. No machine writes a thank-you under this. It waits in your inbox until you answer it yourself.
One to three stars never post on their own — not with any setting. And on top of the stars, every draft is screened for injury, contamination, legal threats, billing disputes, discrimination, staff incidents and anything involving a child. If we can't read a review properly, it waits. The gate fails closed.
Answered in the language it was written in.
With an English translation underneath, so you always know what went out under your name — even when you don't read the language.
“Gracias Elena. Le diré a Marco que preguntó por él — le hará ilusión. Hasta la próxima.”
Thanks Elena. I'll tell Marco you asked after him — he'll be pleased. Until next time.
「またお越しいただきありがとうございます。お待たせしてしまった件、席の取り方を見直しています。」
Thank you for coming back. On the wait — we're rethinking how we hold seats.
„Danke, Herr Brandt. Der Termin am Samstag war zu knapp geplant — das lag an uns, nicht an Ihnen.”
Thank you, Mr Brandt. Saturday's slot was booked too tight — that was on us, not you.
And it sounds like you, not like software. Three dials — how warm, how long, whether you sign off by name — plus words you never want used. Every draft is yours to edit before it goes.
Free to start. One price to forget about it.
Try it on your real reviews first. Pay only to put it on autopilot.
- Up to 200 past reviews drafted, once
- 5 replies a month, posted with one tap
- Careful mode on low ratings, always
- New reviews delivered to you, in any language
- Monthly neighborhood report — the shops within 1 km, what they are praised for, where they bleed
- Review policy checks — whether a review broke Google's rules, the wording to report it, and an honest no when it didn't
- Unlimited replies, posted automatically
- Learns your voice from replies you wrote yourself
- Choose when replies go out, or let us space them
- Weekly, monthly and all-time reports
First month free after you connect · cancel any time · Card · Apple Pay · Google Pay · PayPal
The questions owners ask first.
Will it sound like a robot?
You set the tone once, or let it learn from replies you already wrote. Every reply refers to what the reviewer actually said, so no two replies read the same. If one comes out wrong, you edit it and the next one learns.
What happens with bad reviews?
Reviews of three stars or fewer are never answered automatically. You get a careful draft and decide what posts. This is a hard rule in the code, not a setting you can flip.
Does it work outside the US?
Yes — anywhere Google reviews exist. Replies are written in the language of the review, with the grammar of a native speaker. You always see the reply before it goes out.
Is auto-replying allowed by Google?
Yes. Owner replies are a built-in Google feature. We are going through Google's Business Profile API approval now, and we will not connect anyone's profile until that is done. We never write reviews, never touch your rating, and never offer anything in exchange for a review — that last one breaks Google's policy and gets reviews removed.
What access do you get?
Reading your reviews and posting owner replies. Nothing else — not your ads, not your payments, not your customers' data. You can disconnect in one click and every reply already posted stays yours.
Founding price for the first businesses we onboard.
First month free, then $9/month for as long as your account stays active. We will set the regular price after the pilot, and founding accounts keep theirs.
no card needed · we email you when a spot opens
Founding pricing is for the first 100 businesses we onboard.