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Reviews
Find a review, check the draft, and decide what gets posted.
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These are prewritten style examples, not AI-generated previews. Saving voice settings rewrites unpublished AI drafts. Posted replies and drafts you edited stay unchanged. Rewritten drafts wait for approval.
Reports
Your reviews, customer feedback and nearby businesses
Where you stand in search
Our read on how your listing is doing, and the fixes we would make first.
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What we measured
The words people typed to find you, and what your Google profile has.
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Review checked and unchecked profile details
What this is based on
We measure where people find you once a day after your listing is connected. Check back tomorrow.
Where people find you, what they searched, and what your profile is missing — measured daily once you are on a plan.
What this is based on
What this is based on
The last 7 days
What came in, and how much of it got answered.
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What customers said
The praise and the complaints, with one thing worth trying.
Supporting details
Review timing is not a measure of your busiest business days.
View ratings, review dates and languages
How this month went
What came in, and how much of it got answered.
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What customers said
The praise and the complaints, with one thing worth trying.
Supporting details
Review timing is not a measure of your busiest business days.
View ratings, review dates and languages
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Example data · yours is built from your own street
Where you rank
Compare ratings, review counts and replies across the businesses in this report.
What your customers say
Praise and complaints we found in your own reviews.
What you can do
Suggested actions by comparing you with the shops nearby. Each one says where it came from.
The shops around you
What each shop's reviewers talk about, and where it differs from you. The number in brackets is how many of the reviews we read said it.
We analyze only public Google review text, and we keep the summary, not the text. Private data like a competitor's revenue or footfall is off limits, and out of reach.
How it went
What came in, and how much of it got answered.
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What customers said
The praise and the complaints, with one thing worth trying.
Supporting details
Review timing is not a measure of your busiest business days.
View ratings, review dates and languages
Changes you've made
Record one change. Return later to note what you noticed.
Your notes, not measured results. Do not include customer names, contact details or review text. Notes expire 365 days after recording. You can edit or delete them earlier.
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Settings
Account, plan, publishing rules
1–3★ always wait for your OK. With Autopilot on, 4–5★ tell you when they will post so you can stop them; with it off, they wait for your OK too. Switch the emails off here anytime — monitoring and drafts keep running.
Put the code on the counter or send the link after a visit. Do not offer a discount or gift for a review, and ask every customer — not only the happy ones. Both are against Google's rules.
Demo — this code opens the demo, not a Google form. Your account gets your listing's real link.
Every attempt to post a reply to Google, success or not. If something did not go out, it says so here.
We never promise removal — Google decides. This is what actually happened with the ones you flagged.
Until you allow this, nothing is posted automatically. Replies are still written and kept ready for you.
Not in effect yet — allow posting on your behalf above, and this takes over.